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Plans, credits and account

Cancel a subscription

Stop a recurring plan while keeping access to eligible projects already created.

4 min readUpdated 2026-07-18

60-second summary

Quick answer

Open Subscription Info, find the specific recurring plan and choose Cancel Subscription. Book plans and hosted website plans are separate, and existing Library projects remain attached to the account.

Before you start

What you need

  • Sign in to the Automateed account that owns the relevant project or purchase.
  • Have the project, source file or account setting needed for “Open Subscription Info from the profile menu” ready before changing anything.

Procedure

Complete the task step by step

  1. 01

    Open Subscription Info from the profile menu

    Click your profile in the top-right of the app and choose Subscription Info (or open ai.automateed.com/subscriptionInfo directly).

    Current app screenAutomateed Subscription Info account area
    Manage the recurring plan from Subscription Info; never expose license codes when asking support for help.
  2. 02

    Find the plan you want to end

    The screen lists your book plan (Stripe or PayPal) with its status and renewal date. Hosted author-website subscriptions appear separately on the same screen with their own cancel control.

  3. 03

    Click Cancel Subscription

    Give a reason and review any optional retention offer. Choosing "No thanks" proceeds with cancellation rather than opening another confirmation stage.

  4. 04

    Verify the result

    Stripe plans show the scheduled end date and access period. PayPal plans cancel directly and display their current active or expired status.

  5. 05

    Review access after the end date

    Projects already created remain in your Library. New generations and plan-restricted features or export formats follow the active entitlement shown on your account.

Success check

Confirm that it worked

  • The expected result from “Review access after the end date” is visible in the relevant Automateed screen or exported file.
  • Refresh the page once and confirm the saved state remains unchanged.

Important notes

  • Available controls can differ by book type, plan and current project status.
  • Review generated content, facts, usage rights and final files before publishing or selling.

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