60-second summary
Quick answer
Confirm a successful cover save on the source detail page, then test the public product and Publisher Site separately in a private window. A manual upload updates the source and published product, but an old Publisher Site tile should be reported as a separate synchronization issue.
Before you start
What you need
- Confirm that the cover edit or upload displayed a successful save notification.
- Verify which cover is currently stored on the source book detail page before checking any public surface.
Procedure
Complete the task step by step
- 01
Confirm the save result
Wait for the successful cover edit or upload message, then confirm the new image on the source detail page.
Current app screen
Confirm the latest cover here first. The preview and public page can refresh on a different cache schedule. - 02
Check preview separately
Formatted preview and public publishing pages can use cached versions.
- 03
Refresh without stale cache
Use a private window or wait briefly for the CDN cache to update.
- 04
Check each public surface separately
A successful cover save updates the source book and published product. If an existing Publisher Site still shows an old manually uploaded cover, report that site as a separate synchronization issue.
- 05
Report both URLs
Provide the working source URL and the stale public URL to support.
Success check
Confirm that it worked
- The source book detail page shows the intended current cover after a reload.
- The published product shows the saved cover when opened without a stale browser cache.
Important notes
- Check the published product and Publisher Site separately. A manually uploaded cover can leave an existing Publisher Site product tile unchanged.
- A current source image paired with an old Publisher Site image is a synchronization discrepancy to report, not a reason to upload duplicate covers or republish the book.
Troubleshooting
If it still does not work
The detail page has the new cover but the public page has the old one
Open the public product and Publisher Site separately in a private window. If only the site remains stale, report the book and site URLs together with the account and title.
The source detail page still has the old cover
The edit or upload did not finish successfully; repeat the source cover action once and wait for its success notification before checking the public page.
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