60-second summary
Quick answer
Check the saved cover on the detail page, then the formatted preview and public page. Refresh without stale cache and republish metadata only when the stored project is correct but the public product is not.
Before you start
What you need
- Sign in to the Automateed account that owns the relevant project or purchase.
- Have the project, source file or account setting needed for “Check the detail page” ready before changing anything.
Procedure
Complete the task step by step
- 01
Check the detail page
Confirm the new image is stored on the source project first.
Current app screen
Confirm the latest cover here first. The preview and public page can refresh on a different cache schedule. - 02
Check preview separately
Formatted preview and public publishing pages can use cached versions.
- 03
Refresh without stale cache
Use a private window or wait briefly for the CDN cache to update.
- 04
Republish only if required
If the public product stores a separate cover reference, save the published product again.
- 05
Report both URLs
Provide the working source URL and the stale public URL to support.
Success check
Confirm that it worked
- The expected result from “Report both URLs” is visible in the relevant Automateed screen or exported file.
- Refresh the page once and confirm the saved state remains unchanged.
Important notes
- Available controls can differ by book type, plan and current project status.
- Review generated content, facts, usage rights and final files before publishing or selling.
Troubleshooting
If it still does not work
The detail page and public page show different covers
Confirm which cover is saved on the source book, then resave the published product. The two surfaces can hold different cached references until publication data is refreshed.
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